We’re here to answer all your questions.

Get to know the ins and outs of your home standby generator.

Standby Generator FAQs

How does a standby generator work
  • A home standby generator is a backup power source that operates whether you are home or away.
  • Within seconds of sensing an outage the generator will automatically kick on and supply power to your home.
  • After utility power returns, the generator shuts itself off and waits for the next outage.
  • It operates on diesel and sits outside just like a central air conditioning unit.
  • Refueling Not Necessary- Your LETON POWER home backup generator runs on your diesel fuel supply.
Can home standby generators replace my utility service?

The backup generator is designed as a backup to utility power only and should not be used as a primary power source.

What size generator do I need for my home?

There are many factors that impact the generator sizing and power needs for your home. An authorized LETON POWER dealer can best determine which home standby generator will be best for your home, and you can request a free quote, which includes sizing options and price.

How loud are generators?

The generators average between 65 to 67 decibels depending on the model. This is a similar sound level as a central air conditioning unit.

Which fuel will power my generator?

Our LETON POWER home standby generators are designed to run on diesel or gasoline

Where are LETON POWER standby generators made?

Our home standby generators are assembled China

Purchase & Installation

What would disqualify me from purchasing a standby generator?

Renter/non-homeowner:
Our home backup generators are a permanent installation and requires the property owner to schedule and approve any type of modification to their property.

Apartment/Multi-Family/Mobile Home
Our home backup generators are a permanent installation, designed for a single use property.

Other:
Any motor vehicle, trailer, RV or transportable property would not be able to utilize the Home Backup Generators, as they are a permanent installation designed to be installed on the ground.

Can I install the generator myself?

LETON POWER offers systems prepackaged and pre-wired with comprehensive installation instructions. You could perform the simpler site preparation steps and have a professional make the electrical panel and fuel connections, or you could complete the entire installation yourself. 

For safety reasons and to ensure adherence to all local, state and national electrical codes, particularly for non pre-wired or larger systems, LETON POWER recommends you use an authorized LETON POWER dealer or licensed contractor.  

What are the dimensions and clearance requirements for a standby generator?

The exact generator dimensions and clearance requirements can be found in the installation guide. All installation guides can be found on generac.com.

Where can a generator be placed or installed?

The generator would be installed outside of your home, typically close to your fuel source (propane tank or natural gas meter). As a part of the free quote that we offer, our LETON POWER Dealer will also do a site survey to help determine the best location for the generator.

When selecting a site, always follow the guidelines in the Site Selection and Preparation section of your unit’s installation manual.

Warranty & Maintenance

Do generators have to be maintained?
  • LETON POWER provide you with 1-2 years or 500 hours Working time warranty
How do I request service or support for my generator?
  • Any Authorized LETON POWER dealer can perform warranty service. To find your local authorized LETON POWER dealer, visit letonpower.com Dealer Locator for additional information.
  • Our Authorized Service Centers provide parts, service, and information on LETON POWER equipment, regardless of where it was purchased.
  • Our Authorized Service Centers are staffed with trained technicians certified in supporting all aspects of the LETON POWER automatic standby generator line.
  • LETON POWER Customer Support team is also available, 24 hours a day, 365 days a year.
  • +86-028-83128325